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Launch · For businesses bringing something new into the world.

Brand strategy is deciding what you are willing to be.

Positioning, messaging and creative direction for businesses that want to be remembered, not just recognized. Extra Medium builds brand strategy that survives contact with the market.

A single gold egg resting on a dark surface
What this actually means

What brand strategy means here.

Brand strategy is the set of decisions about who a business is for, what it stands for, how it is different, and how it should sound and look, made before any design or campaign work begins. It turns a company from a list of features into something people can describe to a friend without being asked.

A brand strategy agency does this work with you, from research and positioning through messaging, voice and creative direction. At Extra Medium we treat brand strategy as a commercial tool. If a positioning cannot change what you sell, how you price it or who you sell it to, it is a mood board, not a strategy.

Who this is for

You will recognize yourself, or you won’t.

  • You are launching something new and need to decide what it stands for before you spend on design or media.
  • Your business has changed but the brand still describes who you were three years ago.
  • Competitors say the same things you do and price is becoming the only difference.
  • Your team cannot explain the company the same way twice.
How we think about it

The work, in order.

  1. Listen before positioning

    We talk to customers, prospects, your team and the market. Most positioning problems are not creative problems. They are the result of nobody asking the people who buy.

  2. Choose, then commit

    Strategy is what you say no to. We land on one position the business can own and defend, with the messaging to prove it, and we pressure-test it against your real competitors.

  3. Give it a voice and a look

    Positioning becomes a messaging framework, tone of voice and creative direction that designers, writers and salespeople can actually use.

  4. Make it operational

    Brand strategy that lives in a PDF dies in a PDF. We build the guidelines, templates and rollout plan so the strategy shows up in every medium.

What we actually do

Specifically.

  • Brand audits and competitive analysis
  • Customer and market research
  • Positioning and value proposition
  • Brand architecture and naming direction
  • Messaging framework and voice development
  • Creative direction and visual strategy
  • Brand story and manifesto
  • Launch and rollout planning
  • Internal brand alignment sessions
  • Brand guidelines
From experience

Why we see it this way.

Real work, not a summary of the internet.

Our experience

We are named after the space between mediums for a reason. A brand is not a logo, a website or a campaign. It is the idea that stays the same as the medium changes. The best brand strategy work we have done, for founders, physicians, consumer brands and global manufacturers, started with a simple question: what would be true about this business if it were the most memorable company in its category?

The answer is rarely "louder." Not louder. More memorable. That is the standard we hold brand strategy to.

Questions people ask

Straight answers.

What does a brand strategy agency do?

A brand strategy agency researches your market and customers, defines your positioning and messaging, sets your brand voice and creative direction, and gives your team the tools to apply all of it consistently. Design agencies make things look right. Brand strategy decides what "right" means first.

What is the difference between brand strategy and branding?

Brand strategy is the thinking: positioning, audience, promise, voice. Branding is the expression: name, identity, design system, messaging in the wild. Strategy comes first. Extra Medium does both, and we will not design an identity for a brand that has not decided what it stands for.

How long does brand strategy take?

A focused brand strategy engagement typically runs four to eight weeks, depending on research depth and stakeholder count. Launch-critical projects can move faster. Rebrands with identity design and rollout run longer.

Does brand strategy work for small businesses and startups?

Yes, and it usually matters more. Larger companies can buy attention. Smaller ones have to earn it with clarity, and a sharp position is the cheapest growth lever most small businesses never pull.

Let’s talk

What are you trying to make happen?

Don’t know what you need? Good. That’s our job.

A person replies, usually within one business day.

Got it. We’ll be in touch shortly.

Usually within one business day. If it is urgent, email hello@xmedium.co.

Prefer email? hello@xmedium.co
Virginia Beach · Chicago · London. Clients across the US and UK.

The small print

What Extra Medium is.

Extra Medium is a strategy, creative, growth and technology studio based in Virginia Beach, Virginia, with presence in Chicago and London. We help businesses launch, reinvent and grow brands, products and digital experiences: fractional CMO leadership, brand strategy and rebranding, growth marketing and paid media, websites, ecommerce and Shopify, SEO and AI search, AI consulting and automation, go-to-market and launch strategy, executive branding, podcasts and experiential marketing. Founded and led by Jeff Rimmer.