Straight answers

Social media marketing in London: who should be making it, and what should it do?

Extra Medium is a marketing agency in London, and social is where the city talks back. We plan and run social, content and creator campaigns that earn attention in the boroughs you serve, and through our lab we run Magpie, a platform that books local creators, so influencer marketing is something we operate, not just recommend.

Black and white collage of a marble statue wearing a 1920s newsboy cap, mouth open yelling the news, with flying newspaper pages and a megaphone, over a yellow field

London does not have one audience

Social in London is a hundred scenes sharing a postcode map: Soho creative, City finance on LinkedIn, the food queues of Borough Market, football culture that swallows weekends whole, and a TikTok city that finds a new neighborhood hero every week. Content built for a generic Londoner reaches none of them. We build for the specific audience in the specific place, with a voice that sounds like a person from there rather than a brand performing local. The test is simple: would someone who lives there share it, or scroll past it politely?

Creators, run by people who run a creator platform

Most agencies recommend influencer marketing from the outside. We operate it. Magpie, built in our lab, is a platform where local businesses book local creators for comped experiences or paid posts, and it shows each creator’s local reach before anyone books — because a million followers worldwide are worth less to a London business than ten thousand neighbors. That operating experience shapes every creator campaign we run for clients: local reach over follower counts, terms agreed in writing, and content the creator’s audience will actually believe.

Social with a job to do

Attention is the start, not the deliverable. Organic social builds the audience, paid social puts the best of it in front of the people who have not found you yet, and the reporting ties both to enquiries, bookings and sales. Our full approach sits on the services page. A feed full of likes and an empty till is a hobby, and an expensive one. We would rather post less, mean it more, and show you the money line at the end of the month.

Key takeaways

  • London is a hundred scenes sharing a postcode map. Build for one of them, specifically, or reach none of them.
  • Local reach beats follower counts: ten thousand neighbors outspend a million strangers.
  • Likes are not a business model. Social earns its budget in enquiries, bookings and sales.

Asked often.

Which platforms should a London business be on?

The ones your customers are on, which is a research question, not a fashion answer. For many London companies that is Instagram and TikTok for consumers, LinkedIn for business buyers, and one or two more at most. Being everywhere thinly is worse than being somewhere properly.

Do you create the content, or do we?

We do: strategy, creative, production and posting, with creators brought in where a local voice carries further than a brand account can. You approve direction and see everything before it runs. What we will not do is hand you a calendar of filler and call it a strategy.

How do we start?

In writing. Tell us who you are trying to reach through our contact page and we will reply with where we would start and what we would stop. No call is required.

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Let’s talk

What are you trying to make happen?

Don’t know exactly what you need? Good. That’s our job. Tell us where the business is headed and we’ll tell you honestly whether we can help — and if we can’t, who might.

Usually replies within one business day.